I mentioned last week that, because of my role as founder and MD of Carambola, I have the privilege of speaking to many groups of children and young people and one of the topics I try to cover, particularly with older primary school going children (11/12 years) is the around the power they have. When I…

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In 2011, Cillian Murphy starred in a futuristic movie called In Time that depicted a world where the only currency was time itself. Everybody was granted 25 years when they were born and when 25 years was up, poof! that was it, It spawned a whole black market where people sought ways to steal time…

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Business is tough. There is much competition out there fighting for the same Euro so the question you and I should be asking ourselves is, “How can we set ourselves apart from the competition, how can we stand out from the herd?” All business is all about people. It doesn’t matter what you are selling…

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I’ve always been interested in Customer Service and find myself frustrated by the many, many opportunities organisations have to ‘get it right’ but don’t. However, I have found something interesting which I believe you will understand and related to and that is: “Customer Service, good or bad, is attributed to the organisation but is actually…

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